SimpliciTTY Call Center
Introduced in 1994, SimpliciTTY Call Center is the industry standard in TTY Call Management software.
SimpliciTTY CALL Center was designed specifically for communicating with the deaf and hard of hearing. The software is used in countless call centers and offices, enabling reliable, secure communication between companies and customers.
With over 25 years of design, improvement and refinement, SimpliciTTY is designed to work with virtually any phone system and server (telephony or virtual). SimpliciTTY seamlessly integrates into your existing system, allowing you to track, quality control and measure a RTT/TTY call in the same manner you do a voice call. Custom scripting allows you to define how the software receives and routes calls depending on numerous factors; time of day, location, department, after hours, etc.
click on the image above to see how the software works
Communication Software for the Deaf
Hard of Hearing and Non-English Speaking